We’ve written before about good headsets for the call center, but now we’ll show you how to have a great bluetooth call center headset. It’s really simple.
All you need is a basic bluetooth headset. Then find a bluetooth celphone adapter. Finally, get a cord that will connect from your office phone to the bluetooth adapter.
I [...]

Last week we talked about call center overflow. For some companies that can be more cost than they’re prepared to afford. For small companies, hiring an outside company to take their overflow and weekend calls is cost prohibitive. These companies still need to be able to hear who is calling. One [...]

Is your call center in the middle of nowhere? Did you buy land for $1 an acre and now want to build a call center buy worry about your internet connection?
Check out high speed satellite internet connections built especially for call centers. If your call center needs a secondary source of internet connection [...]