You Might Be a Computers’ Support Technician if…
you can understand sentences with four or more acronyms in them.
you rotate your screen savers more frequently than your automobile tires.
you see a bumper sticker that says “Users are Losers” and you have no idea it is referring to drugs.
you know without a doubt that diskettes come in [...]

A customer once called our call center complaining about problems installing the software that came with their new digital camera.
Operator: What is the problem?
Caller: I put the disk in and tried to install it, but my keyboard is inadequate!
Operator:  No special keyboard is required to install your digital camera software.
Caller: Liar!  The salesperson at the [...]

Caller: Hello, is this the Help Line?
Call Center Customer Support: Yes, it is. How may I help you?
Caller: The cup holder on my PC is broken and I am within my warranty period. How do I go about getting that fixed?
Call Center Customer Support: I’m sorry, but did you say a cup holder?
Caller: [...]