We’ve written before about good headsets for the call center, but now we’ll show you how to have a great bluetooth call center headset. It’s really simple.
All you need is a basic bluetooth headset. Then find a bluetooth celphone adapter. Finally, get a cord that will connect from your office phone to the bluetooth adapter.
I [...]

A blog can be a very useful way to market your home call center. Without having some kind of marketing presence, your at home call center cannot get business. You can’t gain customers or clients. But marketing can easily be done online from home with a successful call center blog.
Pick a good area to focus [...]

Keep call center turn over down by helping your employees to have a good job. As call center supervisor you have a lot of control over your employees and how they experience their job. You can control whether or not they enjoy their job. Here are few ideas on what you might do to [...]